Upon completion, learners will be able to:

  1. Improve overall clinical operations, manage operational workflows, optimize supply chains and facilitate hospital and system-wide innovation in an effort to provide high-value care and an outstanding patient-centered experience.  
  2. Build collaborative teams of multi-disciplinary stakeholders including physicians, advanced practice providers, nurses and administrators who are well-equipped to work with a hospital’s corporate functions.
  3. Evaluate productivity and financial measures; manage operational, organizational and capital budgets; assess physician and staff compensation and understand regulatory compliance and audits.
  4. Understand the essentials of developing and managing service lines, which organize care around the patient; understand the principles for developing a learning organization that is responsive to change.