The Master in Clinical Service Operations (MCSO) program provides physicians, clinicians, nurses, allied health professionals and administrators with the operations management training they need to lead teams, optimize efficiency and improve the patient experience. Designed with working professionals in mind, MCSO is an intensive, 36-credit program that can be completed in nine months with the full-time option or in two years with the part-time option.
Through a blend of traditional teaching methods and novel learning approaches, the program incorporates innovative case studies, hands-on simulations and a comprehensive capstone project in clinical operations at a Harvard Medical School-affiliated hospital.
The program provides learners with clinical operations skill sets and knowledge that are essential to lead health care organizations in the United States and internationally.
Upon successful completion of this program, graduates will be well-positioned to pursue leadership roles including:
- Allied Health Director
- Administrative Director
- Advanced Practice Clinical Director
- Chief Operating Officer
- Chief Patient Experience Officer
- Clinical Operations Director
- Clinical Research Director
- Nursing Director or Manager
- Program Director
- Service-Line Director