Related Programs
Safety, Quality, Informatics and Leadership:
A one-year certificate program that consists of three, multi-day workshops; dynamic live webinars and pre-recorded lectures; and team-based peer collaboration.
The program begins on May 17, 2021.
Quality and Safety in Clinical Operations: Advancements for Improving Health Outcomes:
A three-day continuing education opportunity designed for leaders who want to improve the performance of their health care institutions.
May 19, 2021—May 21, 2021.
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Program Objectives and Benefits
Upon completion of the program, you will be able to:
- Drive strategic change and foster a culture of quality and safety
- Generate data-driven solutions to address operational challenges
- Measure, interpret and communicate meaningful health care outcomes
- Identify quality and safety gaps and develop strategies to address them
- Use data to support rational and evidence-based improvements
- Develop and implement quality improvement initiatives within a tight budget
- Assess and improve health care processes through evidence-based best practices
- Identify, design and implement malpractice prevention and intervention strategies
Program Benefits
- Curriculum designed to accelerate your ascent to a leadership role focused on health care quality and safety
- Distinguished faculty who are recognized leaders in some of the nation’s most prestigious health care systems
- A learning model that combines concrete theory with applied learning
- An accomplished community of professional peers that you can call upon long after the program ends
- A capstone project that is aligned with your goals and interests plus one-on-one mentoring
- The carefully designed curriculum that focuses on all operational aspects of health care quality and safety
- Exposure to best practices within the Harvard network of hospitals, including Massachusetts General Hospital, Brigham and Women’s Hospital, Boston Children’s Hospital, Beth Israel Deaconess Medical Center and Dana-Farber Cancer Institute

Program Director Anjala Tess talks about the learning model
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